Partners Patient Gateway

Partners Patient Gateway is a convenient, efficient, and secure way to manage your health and communicate with your doctor's office.

  • More convenience for you
    Developed by Partners HealthCare, Partners Patient Gateway lets you manage your own health, so you can renew prescriptions, request referral authorizations for specialist appointments, and access quality health and wellness information - at your convenience.
  • More health information for your family
    Partners Patient Gateway is a medical resource with links to information for your medications, allergies, immunizations, and lab results. Parents, guardians, and adult children of elder parents may also take advantage of these features to help coordinate care for children, dependents or elders.
  • More ways to manage your health
    Partners Patient Gateway provides an easy way to ask your care team basic, non-urgent questions using secure electronic messaging and to receive an answer without repeated calls. Having a convenient summary of your health information, such as when you are due for preventive tests like a mammogram or prostate exam, helps you be a more active partner in maintaining and improving your health.
  • More information from your doctor
    Once you enroll, your doctors' offices will send information to you through Partners Patient Gateway (instead of calling you, unless that is necessary) such as test results, prescription renewal requests, appointment reminders/ changes, and even health questionnaires. You will receive an email (to the email address you provide) whenever your doctor's office updates information in Partners Patient Gateway.

To learn more, visit the

Partners Patient Gateway site.

Patient Gateway

To read frequently asked questions or to contact support, please visit the Partners Patient Gateway Support page.


Partners Patient Gateway

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